Cisco unified communications manager internet explorer 11

#Cisco unified communications manager internet explorer 11 how to

Mozilla Firefox (v45 or better ) or Internet Explorer 11.

Access to the internet with speeds greater than 1 Mbps.

Must have already installed Cisco Anењњonnect VPN software and Cisco IP Communicator or have Administrator rights to install Cisco Anењњonnect VPN software and Cisco IP Communicator.

A Microsoft Windows PC (Windows Vista, Windows 7, and Windows 8) or virtual machine with full audio capabilities.

These computers must conform with these capabilities:

All students must have their own personal computer or laptop for access to lab systems, WebEx (for WebEx deliveries), and course materials (if electronic materials are used).

#Cisco unified communications manager internet explorer 11 how to

And finally, the student will learn how to setup and use troubleshooting tools including RTMT, System CLI, Diagnostic Framework, and ICM command-line utilities to find status information and log files, and to track a call from the point of entry to the agent desktop. As a part of deployment activities, the student will understand how to install and integrate Intelligent Contact Manager (ICM) with Active Directory, how to install and integrate Cisco Unified CVP components using an IOS-based voice browser and Cisco Virtualized Voice Browser (Cisco VVB), how to install and integrate Cisco Finesse, how to install and integrate Cisco Unified Intelligence Center with Active Directory and associated Data Sources for reporting purposes, and how to install and configure Agent- and IVR-based Outbound Option dialing campaigns.

This course will provide the student with the underlying knowledge to understand deployment design solutions, requirements for deployment, and how to install and configure all major Cisco Unified CCE components. Software-Defined Wide Area Network (SD-WAN)Д¬isco Unified Contact Center Enterprise Deployment (UCCE-D) is a 5-day instructor-led course that helps prepare learners to deploy the Cisco Unified CCE v11.5 solution.